Our Services
Executive Coaching
We offer personalized one-on-one executive coaching for health care C-suite executives and clinical department or service line leaders. We also help with team building support to ensure leadership is in sync with your organization's mission and values. Let Arista help you get the most out of your leadership teams with personalized one-on-one coaching customized to meet your specific needs or challenges.
Centers of Excellence
Arista can help you to develop and grow your branded Centers of Excellence in arthroplasty, spine surgery, cardiovascular care, and maternity. Don’t be left out in the cold as employers and patients demand better value from their health care providers. We learn what employers in your market want and will help you meet or exceed their expectations; leading to better outcomes and an exceptional and safe patient experience at a reasonable cost.
Quality
CMS star ratings are becoming ever more important measures of quality in the public domain as they also are with payors and large employers. Are you frustrated that your organization cannot exceed 3 stars in the CMS ratings? We can help show you where your greatest opportunities are for improvement and develop an effective and actionable plan and achievable timeline to attain higher ratings.
Many organizations seem to be stuck with a steady stream of C Grades for Safety with an occasional foray into A or B territory, just to drop back into the C grade with the next grading period. We can guide you on how to achieve and maintain an A grade in Patient Safety. This will result in better and safer care for your patients, ability to receive more favorable payments for services as the movement to value marches on and lower professional liability and reinsurance premiums.
Safety
Patient
Satisfaction
As patients, large employers, and State and Federal payors begin to pay more attention to the value they are getting for their ever-more-precious healthcare dollars, it is imperative that hospital and health systems Boards and C-suite executives take the Move to Value seriously. Resistance to paying higher and higher costs with less than average service and patient experience will grow. Low patient satisfaction and patient experience scores can put your organization in serious financial jeopardy.
Most hospitals seem to be stuck between 67-77% Likelihood to Recommend scores on their patient satisfaction surveys. Many others bounce back and forth in a saw-tooth pattern but are never able to achieve a sustained score above 77. We have been able to achieve and maintain high scores in the 80’s in different organizations. We can help your organization set achievable goals and develop a multi-year plan that will help you deliver great care to your patients and become the preferred provider in your market.